Supervisor Patient Access

Trinity Health -  - Responsibilities:
Supervise each functional area of the hospital including outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling;
Monitor the patient tracking system, registration reports & financial clearance activities to ensure timely registration and adherence to key performance standards;
Monitor all financial clearance activity to verify accounts at time of service and ensure medical necessity;
Coordinate investigation and appropriate resolution of problems from patient/family or staff complaints;
Provide operational guidance and support to assigned team, disseminate policy/procedure updates, and cover other departments as required