Valet Attendant-Trinity Health Hospital​/Grand Rapids-TIPS; cash M-F

Overview

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore Service Group is 100% healthcare focused, currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.

Valet Attendant – Full time position available (40 hours per week), 9:00 AM – 5:00 PM, Monday–Friday, $15.00 + TIPS (cash tips taken home daily). No weekends. 8-hour shift per day.

Benefits:
Medical/optical/dental benefits available and PTO after 60 days for all full-time employees. 401K match after 1 year of full-time employment.

We are looking for detail oriented, energetic and compassionate team members for our valet team at our Trinity Hospital-Grand Rapids campus. This individual should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in customer service, supervisor experience and a valet background is preferred.

• Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
• The ability to walk, run and stand throughout the shift is essential; this is a physically active position in all types of weather.
• Applicants must also have reliable transportation.

• Report to work on time for all scheduled shifts ready to work.
• Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible.
• Team member is expected to wear a badge at all times.
• Drive, park and retrieve guest’s cars in a safe and courteous manner.
• Ensure customers are receiving timely service.
• Wash the windshield on each car we park.
• Maintain a polite and professional demeanor at all times, regardless of the situation.
• Open doors and provide any assistance needed.
• Actively seek opportunities to exceed expectations.
• Adhere to Encore Service Group uniform policy and maintain a well-kept and professional appearance.

* Candidates for this position must be 18 years old for insurance purposes.

If this sounds like you, please submit either your resume or a paragraph or two about yourself and your work history. Applications lacking this information will not be considered.

We look forward to hearing from you!