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Hotel Operations Leader — Guest Experience & Team
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-09
Listing for:
Drury Hotels
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Drury Hotels in Grand Rapids is seeking an operations leader to guide all hotel departments and deliver exceptional guest service. You will train and mentor teams, drive key metrics, and uphold quality with daily best practices.
The role emphasizes people leadership, guest satisfaction, and financial performance within a dynamic hospitality team. A bachelor's degree in hospitality or business and at least one year of supervisory experience are preferred.
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