Airport Lounge Supervisor | Guest Experience Lead
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-09
Listing for:
Hyde Park Hospitality
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management, Event Management & Planning, Hospitality & Tourism
Job Description & How to Apply Below
Hyde Park Hospitality operates The Club lounge at Grand Rapids Gerald R. Ford International Airport. The Airport Lounge Supervisor leads a hands-on team, ensures policy adherence and brand standards to drive guest satisfaction, and oversees operations during shifts.
Must be available for all shift timings including weekends and holidays; responsibilities include supervising up to 30 staff, coaching, and maintaining calm in busy periods to deliver exceptional lounge service.
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