Banquet Captain

• Pay or shift range: $20 USD to $22 USD
• Full-Time
• Requisition #: BANQU
  063916

We are hiring

Banquet Captain

As a
Banquet Captain,you will play a critical leadership role in ensuring seamless and memorable event experiences. Working closely with the Banquet Manager, you will supervise banquet staff, coordinate food and beverage service, and ensure exceptional guest satisfaction across all events—from meetings and trainings to receptions and reunions.

• Maintain complete knowledge of andcomply withall departmental policies, service procedures, and Brand standards.
• Reviewand understand
  
  Banquet Event Orders BEOs) to have knowledge of expectations ofevents.
• Conduct pre-shift meetings with banquet staff, go over menu and service requirements to ensure that the event is a success.
• Greet event hosts andguests.
• Assist with food and beverage delivery when needed, especially during peak service periods.
• Train banquet staff on proper service techniques for plated meals, buffets, and reception-style events.
• Anticipate guest needs and monitor satisfaction with food,beverages, and service.
• Respond promptly and courteously to guest requests and concerns.
• Supervise the setup, execution, and breakdown of all banquet events.
• Submitend of event reports.
• Maintain clean, organized, and safe service areasat all times.

• Strong communication, interpersonal, and team leadership skills.
• Ability to multitask and work efficiently in a fast-paced event environment.
• Excellent attention to detail and commitment to guest satisfaction.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand/walk forlong periods and lift moderate weights as needed.

Full-time associates are eligible toparticipatein a comprehensive benefit package, which includes

• Competitive wages
• Life insurance with
  
  Short
  
  Term andLong-Term disability options
• 401k with Company Match
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Our culture is based on our five Cornerstones, and they are what we consider our foundation:
Quality, Integrity, Community, Profitability, and Fun.

It’simportant to us to providea great work environment for our associates,and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in everymarketwe exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer for M/F/D/V. We maintain a drug-free workplace.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.