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Guest Experience Specialist: Front Desk

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Hospitality Specialists
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 18184 - 25898 USD Yearly USD 18184.00 25898.00 YEAR
Job Description & How to Apply Below

Hospitality Specialists is seeking a dedicated member for the Front Office at Homewood Suites in Grand Rapids. This role involves ensuring high guest satisfaction by efficiently managing check-ins, check-outs, and guest inquiries.

The ideal candidate will be flexible with scheduling, possess a valid driver’s license, and be adept at handling hotel operations and software. A strong commitment to customer service is essential, along with the ability to lift up to 50 lbs.

We are seeking a motivated Guest Experience Specialist:
Front Desk to join Hospitality Specialists in Grand Rapids, MI, United States.

This is a strong role to take on the Guest Experience Specialist:
Front Desk role at Hospitality Specialists.

As a Guest Experience Specialist:
Front Desk, you will play an important part at Hospitality Specialists in Grand Rapids, MI, United States.

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