Law Firm IT Support — Boost Productivity & Uptime

Overview

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Let us manage your IT stack, so you can focus on better serving your clients.

From document management to billing and accounting, and even with transcriptions, tech is now an integral part of practicing law. But you don’t have time to lose billable hours because your network is down. And you certainly can’t afford to be working in the least efficient ways possible. You can give your firm the technical boost it needs to be more productive, maximize uptime, and work harder for your clients.

You need technology that lets you grow as a firm, not tech that holds you back. We work closely with you to find solutions that eliminate low-value work and give you more time to truly focus on giving your clients the kind of service they deserve. Part of this involves technology that better protects the sensitive client data you have in your business.

It also means implementing systems that allow you to be more flexible in how you work and allows you to reduce the time spent on administrative tasks, like billing, without sacrificing accuracy.

No one has time to deal with everything that comes with managing technology, but especially not when you’re running a busy law firm. To make the best decisions possible, you need to know what works now and what’s going to be working six months from now.

We can help you…

A data breach is the absolute last thing you need at your law firm. We work hard to ensure that your confidential client information is safe and secure, while remaining accessible when you need it.

Stop doing things the old-fashioned ways and create modern systems that were custom-made for the way you do business. Implement a secure, modern system for document management, streamline the billing process, and more.

Eliminate surprises on your bills and annual charges. You get a predictable monthly bill, with no gotcha charges or other fees. Just the price we agreed on.

Each business needs something different when it comes to its technical needs. Some firms need a little help, others need a lot.

That’s why we customize our service agreements to fill the gaps that exist in your company. Services include:

• Helpdesk - Don’t lose billable hours because your tech isn’t working. Our highly-trained technicians get you back to work, faster with helpdesk service that’s available whenever you’re working. Don’t let a broken printer stop you from serving your customers. We offer levels 1, 2, and 3 helpdesk service that’s available 24/7 via chat, email, or phone.
• Custom software solutions - Implement platforms that work exactly the way you need them to with our software engineers. We work closely with you to learn your needs, then design an application that helps you serve your clients. This is perfect for creating systems for document management or billing solutions that are built for the way you work.
• Security and compliance - Don’t wait until someone hacks your system to take security seriously. We let you take a proactive approach to security with 24/7 monitoring that detects attacks the moment they start. Keep your client’s confidential data safe. Along with managing security, we can train your staff to reduce the risk of human error compromising your business. We give you the information you need to understand the importance of strong passwords, identify phishing attempts, and can even run drills to test how savvy you’ve become.
  
  And, as compliance experts, we also know how to ensure that everything you use meets the regulatory compliances that apply to your business.
• Email migration - Safely and securely migrate inboxes to new providers with our help. We plan and execute migrations to ensure that no confidential information is lost during the process.
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