Marketing Communications Operations Lead

General Information

Country: USA

State: Michigan

City: Grand Rapids

Office

Location:

1101 - 1111 44th Street

Date posted: 16-Feb-2026

Business Function: Communications

Position Type: Full-Time/Regular

Do you excel at improving processes, optimizing workflows, and helping teams work smarter and more efficiently?

Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work.
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You’ll Support Meaningful Work By:

• Driving continuous improvement, process optimization, and operational performance.
• Orchestrating intake, prioritization, and project management for major initiatives.
• Maintaining global standards such as SLAs, templates, and playbooks.
• Integrating day-to-day information flow across teams.
• Translating data into actionable insights for stakeholders.
• Identifying opportunities to enhance processes and technology maturity.

• Bachelor’s degree in Business, Communications, Marketing, or related field.
• Minimum 5 years of experience in Project Management, Data Analysis, Communications, or related field.
• Experience with planning, budgeting, and sound business judgment.
• Evidence of advanced technical, creative, or business writing experience.

• Strong strategic project management skills.
• Data-driven mindset.
• Ability to design and optimize workflows.
• Experience managing marketing and communications technology systems.
• Skill in analyzing performance data.
• Strong collaboration and communication skills.

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at