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NOC Help Desk Lead Process & Client Success
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-03-10
Listing for:
Medium
Full Time
position Listed on 2026-03-10
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A local technology service provider in Michigan is seeking a Help Desk Team Lead. This role involves managing and mentoring technicians, ensuring service excellence, and maintaining client relationships. Applicants should have over 3 years of experience in help desk operations and strong leadership skills. The company offers competitive compensation, health insurance, and a collaborative team environment. Ideal candidates are proficient in using tools like Connect Wise and have exceptional communication abilities.
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