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HelpDesk/Support Technical Support IT Support

Help Desk Pro II: Rapid IT Support & Resolution

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: K Group Companies
Full Time position
Listed on 2026-04-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A local technology service provider is seeking a Help Desk Agent in Grand Rapids, MI. This pivotal role involves addressing customer inquiries, resolving technical issues, and coordinating tasks to ensure prompt problem resolution. The ideal candidate should have IT experience, particularly with RMM tools, alongside strong communication and multitasking skills. We offer competitive compensation, comprehensive health benefits, and a collaborative work environment focused on team excellence.
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