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Strategic Client Architect

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

What You'll Do

  • Strategic Architecture & Executive Advisory

    Partner with CIOs, CTOs, and Chief Architects to define enterprise-wide digital transformation strategies powered by Salesforce and AI.

    Define future‑state architectures, roadmaps, and transformation blueprints across data, AI, integration, and applications.

    Act as a trusted advisor, aligning business strategy with technology execution.

    Influence customer architecture decisions at enterprise scale and long-term platform adoption.

  • Pre‑Sales Leadership & Deal Execution

    Lead technical strategy for priority deals, supporting account teams in winning new business.

    Conduct discovery sessions, white‑boarding, and architecture visioning to shape solution direction.

    Own and lead Proof of Concepts (POCs), translating requirements into working solutions that validate business value.

    Handle technical objections, risk mitigation, and due diligence processes.

  • Solution Architecture & Technical Depth

    Design scalable, multi‑cloud architectures across Salesforce (Mule Soft, Informatica, AI, Industry Clouds, integrations, etc.).

    Translate business requirements into end‑to‑end solution architectures and implementation roadmaps.

    Guide customers through legacy modernization and cloud transformation.

    Evaluate and integrate Salesforce and third‑party technologies into cohesive architectures.

  • AI, Data & Innovation Leadership

    Champion adoption of AI/ML, automation, and data‑driven architectures.

    Define patterns for trusted AI, governance, and scalable enterprise data strategies.

    Stay ahead of emerging trends and translate them into customer‑relevant innovation.

  • Customer Lifecycle Ownership (Pre‑Sales Value Realization)

    Lead the full solution lifecycle: pre‑sales strategy, architecture design, handoff to delivery, and ongoing value realization and adoption.

    Ensure alignment between architecture decisions and measurable business outcomes.

  • Leadership, Mentorship & Community Building

    Mentor Solution Engineers, Technical Architects, and partners.

    Build and contribute to a global architect community and reusable assets.

    Act as a multiplier, elevating technical capability across the organization.

  • What You Bring
    • Experience
      • 10+ years in enterprise architecture, solution architecture, or technical consulting.
      • Pre‑sales, advisory, or customer‑facing roles.
      • Proven experience engaging with executive stakeholders (CIO/CTO level).
      • Track record of leading complex, multi‑product deals and transformations.
    • Technical Expertise
      • Deep knowledge of cloud architecture (SaaS, PaaS, multi‑cloud).
      • Enterprise data strategy & integration.
      • AI/ML, automation, and analytics.
      • Security and governance in hybrid environments.
      • Hands‑on capability: prototyping/POCs, coding or configuration (e.g., APIs, integrations, app architecture).
    • Business & Sales Acumen
      • Translate business needs into compelling technical solutions.
      • Tie architecture decisions to business value and ROI.
      • Navigate complex sales cycles and influence deal strategy.
      • Strong storytelling and executive communication skills.
    • Leadership & Influence
      • Experience mentoring architects and engineers.
      • Ability to lead cross‑functional teams (Sales, Product, Engineering, Partners).
      • Thought leadership through frameworks, white papers, or industry engagement.
    • Preferred Qualifications
      • Salesforce certifications (Mule Soft Platform Architect, Application/System Architect, etc.).
      • Experience with enterprise architecture frameworks (TOGAF, SAFe).
      • Background in consulting, system integrators, or large‑scale enterprise IT.
      • Industry domain expertise (Retail, Manufacturing, Consumer Goods, Automotive, Energy & Utilities).
    What Success Looks Like
    • Trusted advisor to strategic customers.
    • Influences multi‑million dollar deals and long‑term platform adoption.
    • Drives measurable customer outcomes through architecture excellence.
    • Elevates the technical capability and credibility of the broader team.
    Benefits

    In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

    Salesforce offers a variety of benefits to help employees live well, including time off…

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