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Junior Technical Support Engineer - APS
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-06-05
Listing for:
Aizoon
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
The job search refers to candidates of both genders
APS Junior Technical Support Engineer
Main Responsibilities- Provide technical support for APS systems, assisting clients with troubleshooting, system configuration, and usage queries
- Work closely with clients to understand their needs and provide solutions that enhance their planning and scheduling processes
- Collaborate with development teams to elevate and resolve complex issues efficiently
- Develop and maintain technical documentation
- Monitor system performance and troubleshoot issues to ensure minimal downtime and high availability
Degree in Information Technology, Engineering, Computer Science, or a related field
Problem-solving and analytical skills with the ability to diagnose technical issues
Technical Skills- Experience with software development, scripting, or coding
- Knowledge of SQL language for database management
- Knowledge of the main relational and non-relational databases
Preferred
Skills:
- Theoretical knowledge of Advanced Planning and Scheduling (APS) concepts and methodologies and platforms (such as Siemens OpCenter APS or Cybertec Cyberplan)
- Interest in manufacturing or industrial automation environments
The position can be hybrid with presence in our offices in Grand Rapids, MI and Boston, MA, or remote, and entails up to 40% domestic travel time.
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