IT Support Analyst

## IT Support Analyst Ucházet se o zaměstnáníremote type:
Na pracovišti (5 dní)locations:
Grand Rapids, Michigan time type:
Plný úvazekposted on:
Publikováno dnesjob requisition :
JR-4522

Staňte se součástí naší mise! Jako světový lídr v oblasti vytváření komfortních, udržitelných a efektivních klimatických řešení pro budovy, domácnosti a dopravu máme odpovědnost upřednostňovat planetu. Pro nás ve společnosti

Trane Technologiesa prostřednictvím našich podniků včetněTranea Thermo King Udržitelnost pro nás není jen způsobem podnikání – je samotnou podstatou našeho podnikání. Odvažujete se podívat na globální výzvy a vidět v nich příležitosti k pozitivnímu dopadu? Chcete přispět k lepší budoucnosti? Pokud je vaše odpověď ano, zveme vás, abyste se k nám připojili a společně s námi odvážně posouvali hranice možností pro udržitelný svět.Seznamte

se s našimivýhodynavrženo tak, abyste mohli v práci i doma prosperovat

Jdeme odvážně vpřed.
** Kde se práce nachází:
** Na pracovišti (5 dní)
*
* What’s in it for you:

**** Be a part of our mission!
** As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role involves maintaining overall IT performance within the manufacturing plant, driving continuous improvement, and managing service levels. This individual will work closely with the business to provide functional system solutions as well as manage service levels with IT partners.
** Thrive at work and at home:**
* ** Benefits
* * kick in on
** DAY ONE
** for you
* and* your family, including health insurance and holistic wellness programs that include generous incentives –
** WE DARE TO CARE**!
* ** Family building benefits
** include fertility coverage and adoption/surrogacy assistance.
* ** 401K*
* ** match
* * up to 6%, plus an additional 2% core contribution = up to
** 8%
** company contribution.
* ** Paid time off,
** including in support of
** volunteer
* * and
** parental leave
** needs.
* Educational and training opportunities through company programs along with
** tuition assistance
** and
** student debt support**.
* Learn more about our benefits here!
** Where is the work:
**** On-site**(5 days)
*
* What you will do:

*** Provide onsite break/fix support for office and manufacturing environments, including PCs, multifunction printers, and barcode scanners.
* Perform ongoing operational responsibilities for defined solutions.
* Perform technical, administrative, and support work in the installation and operation of new and existing PC systems.
* Attend Gemba walks and promote Op Ex/Lean engagement, continuous improvement, and MDI integration.
* Execute defined client computing lifecycle processes.
* Assist with support and hands-on activities of network and server infrastructure.
* Troubleshoot and resolve user support issues in collaboration with other IT team members utilizing Major/Minor Incident Management tools and processes.
* Deploy emerging application technology solutions to physical locations and business users.
* Participate in and support project teams to improve IT and business operations.
* Provide user training when necessary.
* Support the IT strategy and maintain alignment with the business.
* Act as a primary liaison for major downtime and incident management/communications.
* Drive the adoption of standard work processes and application functionality.
* Manage minor IT projects and business analysis tasks.
* IT contact for the business regarding IT related information and project requests.
* Collaborate with the business to create requirements and process documentation; create design flows and narratives, assist…