Salesforce SaaS Platform Administrator

Location:
Oakland County, MI (Onsite)

Duration: 2+ Years

Job Description:

• Managed daily administration, configuration, and support of Salesforce SaaS platform environments.
• Maintained platform reliability, security, integrations, and overall system performance.
• Administered user accounts, profiles, roles, permission sets, and security access controls.
• Configured Salesforce applications including objects, workflows, validation rules, reports, and dashboards.
• Built and maintained Salesforce Flows and automation processes to improve operational efficiency.
• Supported integrations with external systems using Salesforce APIs, REST/SOAP services, and middleware tools.
• Performed data management activities including data imports, exports, cleansing, and maintenance.
• Troubleshot Salesforce platform issues, user access problems, integration failures, and system errors.
• Collaborated with business stakeholders and technical teams to gather requirements and deliver scalable solutions.
• Provided advanced end-user support, training, and guidance on Salesforce best practices.
• Created and maintained technical documentation, configuration documents, and support procedures.
• Assisted with release management, testing, deployment, and production support activities.
• Worked closely with cross-functional teams to implement enhancements and support project deliverables.
• Ensured compliance with security, governance, and organizational standards within the Salesforce environment.
• Utilized strong analytical and communication skills to translate business requirements into technical solutions.
• Preferred candidates will hold relevant Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant.