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Help Desk Level 2: Advanced IT Support & Troubleshooting
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-06-13
Listing for:
K Group Companies
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
K Group Companies, located in Grand Rapids, MI, is looking for a Help Desk Agent to coordinate and resolve technical issues for our customers. In this pivotal role, you will be the main point of contact, providing excellent customer service and troubleshooting technical problems.
We seek candidates with experience in IT, a solid understanding of hardware/software problems, and exceptional communication skills. The competitive benefits package includes health, dental, vision insurance, and a generous PTO plan.
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