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Help Desk Level 2: IT Troubleshooter & Customer
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-06-15
Listing for:
Medium
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
K Group is seeking a Help Desk Agent to coordinate and resolve technical issues reported by customers. In this pivotal role, you will interact with clients and technical teams, ensuring effective communication and prompt issue resolution.
Successful candidates will have IT experience, strong troubleshooting skills, and the ability to convey technical information clearly. The position offers a competitive salary and comprehensive benefits, including health insurance and paid time off.
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