Configuration Technician

Description

They are really looking for someone with an outgoing personality and a willingness to learn. Once this person is successful, they could become a bench player to support multiple enterprise level customers in the area as onsite support in addition to configuration tasks. This will help someone gain valuable IT support experience.

Responsible for the provisioning and medium complexity configuration of various IT devices (PCs, tablets, printers, etc.) by following written work instructions and quality control documents in support of ongoing or new customer business.

• Follow specific written work instructions to provision, configure, and repair IT devices and otherwise prepare the device for deployment based on customer requirements.
• Complex kitting of equipment based on customer requirements.
• Unbox, re-box and process equipment for shipping.
• Clean, test, and inspect IT devices.
• Work with immediate Supervisor or Lead to resolve high complexity technical issues encountered during IT device processing.
• Will be expected to resolve low to medium complexity technical issues encountered during device provisioning and configuration.
• Participate in internal departmental and project meetings.
• Offer suggestions on improving processes and efficiencies.
• Other duties as assigned.

Configuration management, Configuration, Desktop, Support, Troubleshooting

This is a Contract to Hire position based out of Grand Rapids, MI.

The pay range for this position is $15.00 - $17.00/hr.

Benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Grand Rapids, MI.

This position is anticipated to close on Jun 23, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.