Senior Business Intelligence Analyst

Responsibilities

• Provide data‑driven insights and analytical support to solve strategic and operational problems using large data sets, translating insights into actionable dashboards and reports that influence business decisions.
• Develop and maintain strong working relationships with internal customers, understanding and anticipating their needs and opportunities.
• Define requirements, conduct data analysis, automate data processes, build visual analytics, and use BI tools to deliver ad‑hoc and special‑project analyses for business leaders.
• Develop business acumen within the Operations and Supply Chain functions and become the go‑to resource for analytical support.
• Build scalable data architecture and reusable analytics assets for broad consumption, improving data collection, linking datasets, and driving global alignment.
• Navigate existing technology environments to locate, validate, extract, and format data for analysis; identify and define data assets linked to critical business functions; modify and run queries and standard reports.
• Continuously monitor processes and services for data accuracy, reliability, integrity, and quality; engage in process and quality improvement activities, including data governance.
• Stay current with market trends, research, and best practices in the Operations and BI fields to maintain professional competence.
• Provide system configuration and administration for other critical systems supporting Operations and Supply Chain, as requested.
• Perform additional responsibilities as requested to achieve business objectives.

• Bachelor’s Degree in Business Intelligence, Data Analytics, Data Science, Database Systems, or a related discipline (preferred).
• 5–7 years of professional analytics and technology experience, including report development, data science, business analytics, BI, or comparable data engineering roles.
• Experience with data warehousing and business intelligence tools, techniques, and technology.
• Alteryx Core Designer certification (preferred).
• Tableau Desktop Specialist certification (preferred).
• Exceptional analytical and problem‑solving skills.
• Experience building front‑end dashboards with Tableau (intermediate level desired).
• Working knowledge of SQL for querying large, complex data sets, testing results, and tuning performance.
• Knowledge of ETL concepts for acquiring, cleansing, and combining diverse data sets (preferred).
• Intermediate‑level experience with Alteryx (preferred).
• Knowledge of a data analytics programming language such as Python, R, and/or SAS (preferred).
• Ability to communicate complex data insights clearly and concisely to non‑technical audiences.
• Ability to explain technical concepts simply to clients and stakeholders.
• Sensitivity to client needs and ability to develop and maintain warm client relationships.
• Curiosity and passion for data, visualization, and problem solving.
• Creativity in determining the best solution for real‑world problems with quantitative data.

Must be able to perform all essential functions of the position with or without accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We hire qualified applicants representing a wide range of backgrounds and abilities. Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We are committed to equal‑opportunity employment, including veterans and people with disabilities.

This organization participates in E‑Verify Employment Eligibility Verification.

Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at