Data Center Technician Grand Rapids - On-site

Data Center Technician - USA
- Grand Rapids
- On-site

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future‑proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service.

We’re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we’d love to hear from you.

As a Freelance Data Center Technician, you will play a key role in delivering on‑demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability.

• Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime.
• Monitor data center operations both remotely and on‑site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime.
• Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls.
• Manage and troubleshoot both Linux and Windows‑based systems, performing essential updates, patches, and security enhancements.
• Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team.
• Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
• Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.

• Data center or IT infrastructure experience
• Server hardware and networking knowledge
• Reliable and professional with strong communication skills
• Proximity to local data center facilities
• Flexible schedule for on‑call/emergency work

• Flexibility:
  Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
• Professional Environment:
  Join a professional work environment where you can reconnect with the practical side of IT.
• Competitive Compensation:
  We offer competitive rewards for your compensation and efforts.
• Growth Opportunities:
  Work with compelling clients and seize opportunities to grow in your field.