Senior Business Analyst

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts.

Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

We re looking for a Senior Business Analyst to sit at the intersection of Finance, Operations, and Data - serving as the analytical engine behind how we understand and run the business.

This role reports to the Director of FP&A and is a critical hire for us. We need someone who can navigate our data infrastructure, ask the right business questions, and deliver answers without having to route everything through engineering.

You ll be working with tools like Supabase/PostgreSQL, Mother Duck, Metabase, and Hex on a regular basis. You are comfortable writing SQL from scratch. You may use Python when it makes your work faster or more powerful. And you treat AI as infrastructure, not a novelty - it s embedded in how you actually work, not something you demo in meetings.

• Partner with the Director of FP&A and senior leadership to develop financial and operational reporting, forecasts, and performance analyses that drive real decisions - not just decks
• Own the data access layer for the Business, from Finance to all GTM teams. You'll write SQL queries against our data warehouse (Supabase/PostgreSQL), build and maintain analyses in Hex and Metabase, and develop the reporting infrastructure that gives Finance and business leaders visibility into what's actually happening in the business
• Translate business questions into data requirements, and then go get the data yourself. You won't be handing tickets to the data team for every pull; you'll be a self-sufficient operator who knows when to go directly to the warehouse and when to collaborate with data engineering on something more complex
• Build and maintain dashboards, KPIs, and operational scorecards that give leadership real-time visibility into business performance. Own these end-to-end, from data model to presentation layer
• Support cross-functional planning processes, including budgeting, forecasting, and long-range planning - synthesizing inputs from across the business and building the models that inform how we allocate resources
• Act as a bridge between business stakeholders and the data team, helping scope analytical projects correctly and ensuring the output actually answers the business question
• Be the analytical backbone for our GTM teams. You ll work closely with Sales, Marketing, and Customer Success to move beyond scorecards and reporting - your job is to shorten the distance between data and decision, helping leaders quickly understand not just what s happening in the business but why it s happening and what they should do next
• Use AI tools as a core part of your workflow - for accelerating analysis, automating recurring work, drafting and sense-checking outputs, and identifying patterns at a scale that wouldn t be practical manually. Help raise the bar for how Finance and Operations teams use AI across the organization

• 5-7 years of experience in FP&A, business operations, strategy, analytics, or a related role where you were working with real data, not just summaries handed to you by someone else
• Genuine, demonstrated AI fluency. This means you have changed…