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ServiceNow HR Service Delivery; HRSD Senior - Tech Cons

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: EY
Full Time position
Listed on 2026-06-22
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: ServiceNow HR Service Delivery (HRSD) Senior - Tech Cons

Role Overview

As a Service Now Senior Consultant, you'll lead Service Now Transformation teams in a rapidly growing area of the business. You'll have opportunities to showcase your ability to motivate and develop your team, establish and maintain new client relationships, and grow your consulting and team leadership skills.

What You Will Do

You’ll spend your time engaging with clients and internal teams to ensure successful project delivery. You'll face challenges that require analytical thinking and problem-solving skills, providing opportunities to learn and grow in a dynamic environment.

Why It Might Be a Fit

We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.

Requirements
  • Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline
  • Typically, no less than 2 - 4 years relevant Service Now HRSD project experience
  • Service Now Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
  • Minimum of 1 of the following Service Now certifications:
    Service Now Certified Implementation Specialist – HR Service Delivery
  • 3+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
  • Experience leading teams and supervising others
  • A driver's license valid in the U.S.
  • Ability to travel to meet client needs
Benefits
  • Comprehensive compensation and benefits package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Paid time off options
  • Designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care
  • Other leaves of absence when needed to support physical, financial, and emotional well-being
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Position Requirements
10+ Years work experience
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