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Level 2 Help Desk Technician - PTO

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: K Group
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Level 2 Help Desk Technician - PTO & Benefits

The Help Desk role at K Group is pivotal in efficiently resolving technical customer issues. As a key contact point, you will ensure prompt communication and effective problem resolution.

With responsibilities including troubleshooting, task coordination, and providing exceptional customer service, the ideal candidate will have experience with RMM tools and strong communication skills. K Group offers a competitive salary along with various benefits, emphasizing a collaborative and inclusive work environment.

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