Digital Training Facility Manager DTFM - Grand Rapids, MI; CONUS; Digital Training Facility Management; DTFM
Listed on 2026-06-28
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IT/Tech
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Management
Digital Training Facility Manager
Pro Sidian seeks a Digital Training Facility Manager to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training. This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Grand Rapids, MI - CONUS | AC/RC: RC | ACOM: USARC.
This service supports DoD/Military Sector Clients (For Present / Future Requirements) and Pro Sidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF.
Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.
As a training asset, DTFs are ideal for Section, squad, or platoon size elements. They can maximize training dollars and reduce TDY costs while providing:
- Various ways to support your unit requirements through onsite instruction, online courses and VTT (at selected sites)
- A classroom environment with Internet access for Resident Instructors
- Access to annual mandatory training, such as Information Assurance, Anti
- Terrorism, Suicide Prevention, Composite Risk Management, - Military Occupational Specialty (MOS) Training
- Access to Army Learning Management System (ALMS)
- Access to Army e-Learning and Army Correspondence Course Program (ACCP) courses
- Real-time, interactive instruction, such as Battle Staff, Master Driving Training, Contracting Officer's Representative (COR) Course, TAMIS, MEDCOM, AMEDD, EMD Refresher, and more via VTT (at selected sites)
- Pre- and Post-Mobilization Training (PPMT), such as SERE 100.1
- Access to subject matter experts around the world
- Gaming for training, such as Virtual Battle Space
3. Available only at select DTFs
The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM's in other campus locations.
Responsibilities include the following:
- Supports oversight of student scheduling, supervision, and training.
- Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
- Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
- Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
- Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
- Partners with other appropriate entities to create secure lab environments.
- Performing with hands-on equipment, operation, and on-site operations
- Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
- Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
- Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
- Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
- Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)
Qualifications:
- 5 years of management experience within…
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