Microsoft Dynamics 365 ERP Operations Implementation Architect

At Crowe, you will work alongside experienced professionals who are passionate about helping clients solve complex business challenges. We invest in your professional growth through continuous learning, leadership development, and opportunities to work on innovative, large‑scale transformation initiatives. You will have the opportunity to make a meaningful impact while building a rewarding career in a collaborative, inclusive, and entrepreneurial environment.

At Crowe, our Microsoft Business Applications practice helps organizations transform their operations through innovative, technology‑enabled solutions. As a Manager – D365 ERP Operations Implementation Architect, you will play a strategic leadership role in designing and delivering Microsoft Dynamics 365 ERP Operations solutions that drive operational excellence and business transformation for our clients. In this client‑facing role, you will combine deep functional and technical expertise with strong consulting skills to architect enterprise solutions, lead implementation teams, mentor consultants, and serve as a trusted advisor throughout the project lifecycle.

• Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client business objectives and industry best practices.
• Design comprehensive solution architectures including system integrations, data management, and application security.
• Configure D365 ERP Operations modules including:
  • Sales
  • Purchasing
  • Inventory Management
  • Warehouse Management
  • Production
  • Planning
  • Product Information Management
  • Asset Management
  • Additional operations and supply chain capabilities
• Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
• Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.

• Partner with executive stakeholders and business users to understand operational requirements and translate them into scalable ERP solutions.
• Lead requirements gathering workshops and develop functional specifications, business scenarios, and solution documentation.
• Serve as a trusted advisor throughout implementation, providing functional and technical guidance while building strong client relationships.
• Support organizational change by developing training materials, conducting user training, and driving user adoption.

• Lead solution testing, quality assurance, and validation activities through comprehensive test plans, test cases, and execution.
• Produce high‑quality functional documentation, business process documentation, design specifications, and testing artifacts.
• Manage project deliverables, identify implementation risks, and proactively communicate mitigation strategies to project leadership.
• Collaborate with project managers, developers, business analysts, change management professionals, and cross‑functional delivery teams to ensure successful implementations.

• Mentor and develop consultants by sharing technical knowledge, best practices, and implementation experience.
• Stay current on Microsoft Dynamics 365 ERP innovations, emerging technologies, and industry trends.
• Help shape the practice’s ERP strategy by identifying new service offerings and technology opportunities.
• Support business development efforts by identifying client opportunities, contributing to proposals, participating in sales pursuits, and helping develop go‑to‑market strategies.
• Collaborate with Microsoft, third‑party vendors, and strategic partners to deliver integrated client solutions.

• Bachelor’s degree
• Microsoft Dynamics 365 certification relevant to ERP Operations or Supply Chain Management required. Candidates who have earned an MBA, JD, PhD, or Master’s degree in Supply Chain Management may substitute the certification requirement.
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions.
• Experience leading full lifecycle ERP implementations from…