Impactful Help Desk Technician II
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-03
Listing for:
Park Place Technologies
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Park Place Technologies is seeking a Help Desk Technician II in Grand Rapids, Michigan. This role involves providing first-level support for end-user IT issues, managing the help desk ticketing system, and configuring new equipment for employees. Strong customer service skills and at least 3-4 years of related experience are essential. The ideal candidate will be adept at troubleshooting and resolving complex technical issues.
Preferred candidates will have relevant certifications and an associate or bachelor's degree. This position may require some travel.
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