Systems Administrator

Summary

This role is responsible for the installation, configuration, and maintenance of the organization’s IT infrastructure—including (but not limited to) servers, software, storage, and other enterprise systems. The Systems Administrator ensures system reliability, performance, and security by monitoring operations, applying updates, and troubleshooting issues. Additionally, the role involves managing user access, implementing backup and recovery processes, and supporting the day-to-day technical operations.

The role collaborates with other IT team members to optimize environments and support business continuity. This is a hybrid position with a mix of remote and on-site duties.

• Installation, maintenance, and monitoring of server environment
• Management of VMware virtual server hosts configured for metro-clustering
• Guest operating system and software installation/upgrades
• Hardware and firmware updates
• Manage backups and restores
• Performance monitoring and overall efforts to minimize system downtime
• Directory management (Active Directory on-premises/Entra e)
• User/Device security configuration, including SSO and app integrations with Microsoft Entra
• Group policy management
• Provisioning automation (Power Shell scripting, Graph integrations, etc.)
• License management
• Microsoft Exchange:
  Exchange Online/365, on-prem relays, email security
• Shared storage management:
  Everpure, Dell-EMC Isilon, Synology, Veeam backup management, file share security
• Software/device deployment: MECM (imaging, distribution, patch management), MDM (Intune, Workspace One, etc.)
• Print management
• Cybersecurity: threat discovery and mitigation, root cause analysis/investigation, disaster recovery, vulnerability/risk management, perform audit and assessment duties
• Break/fix resolution through help desk ticket escalation
• Create and maintain technical documentation
• Project management
• Perform tasks outside of regular business hours as required
• Travel to other locations as required
• Participate in 24/7 on-call rotation
• Other duties as assigned

Demonstrate excellent customer service and standards of behaviors and encourage, coach, and monitor the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

• Bachelor's Degree from an accredited institution or equivalent certifications/work experience
• Minimum 5 years of IT experience managing servers, enterprise software, and online/on-prem domain services
• Ability to work independently to research and resolve critical issues
• Ability to forge and maintain positive and productive vendor relationships
• Demonstrates effective teamwork
• Demonstrates strong project management skills
• Demonstrates information management skills to document, communicate, explain, interpret, and present data
• Demonstrates a strong work ethic focused on effective results, minimal user disruption, and customer service

• Remain in a stationary position:
  Majority
• Traverse or move around work location:
  Occasionally
• Use keyboard:
  Frequently
• Operate or use department specific equipment:
  None
• Ascend/Descend equipment or ladder:
  None
• Position self to accomplish the Essential Functions of the role:
  None
• Receive and communicate information and ideas for understanding:
  None
• Transport, position, and/or exert force up to 10 pounds:
  None
• Up to 25 pounds:
  None
• Up to 50 pounds:
  None
• Up to 75 pounds:
  None

Consistent with the Americans with Disabilities Act (ADA), Mary Free Bed is a policy to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.