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IT Services Manager – Client Support & Help Desk

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Federal Way Public Schools
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 122255 - 149422 USD Yearly USD 122255.00 149422.00 YEAR
Job Description & How to Apply Below

Federal Way Public Schools is seeking a Manager for Client Support Services to oversee a dedicated customer service team while coordinating Help Desk operations. The successful candidate will have a profound impact on the educational tech landscape, guiding policies and ensuring top-notch support across the district.

This role demands extensive management experience in educational technology and a commitment to excellent customer service, with a direct reporting line to the Chief Technology Officer. Ideal candidates will embody strong leadership and communication skills while navigating a dynamic work environment.

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