Hybrid Help Desk Technician II — End-User IT Support
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-08
Listing for:
Park Place Technologies, LLC
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Park Place Technologies, LLC in Grand Rapids, MI, is seeking a Help Desk Technician II responsible for first-level end-user support. This position includes troubleshooting IT issues, managing ticket systems, and providing exceptional customer service.
Ideal candidates will have 3–4+ years of experience and a strong understanding of operating systems and networks. The role requires attention to detail and problem-solving skills, with some on-call responsibilities.
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