SR IT Systems Engineer

Job Description

Join BAE Networks, a leading organization in the IT industry, as we actively search for driven and talented IT Support Engineers to become a vital part of our dynamic team. In this exciting role, you will have the opportunity to showcase your expertise and make a significant impact by delivering exceptional technical assistance and support across various client environments.

• Planning, installing, configuring, and documenting network hardware and software such as routers, firewalls, switches, VPNs, VLAN’s, and wireless access points.
• Planning, implementing, and supporting Microsoft platforms such as Office 365, SharePoint, and Exchange.
• Planning, implementing, migrating, and maintaining Microsoft Server (2008, 2012 to modern version) including Active Directory, GPO’s, file sharing, application support, basic Power Shell commands, and security best practices.
• Physical wiring and troubleshooting experience from data port, to cabling, to patch and switching.
• Providing technical support during business hours across the company (including both on-site and remote).
• Provide emergency after hours support during rotating on-call schedule (1 week every 2-3 months, approximately).
• Perform cost-benefit and return on investment analyses for proposed technology to aid sales and management in making implementation decisions.
• Interact and negotiate with vendors, outsource rs, and contractors to secure system-related products and services.
• Assist other departments when needed.

• 3+ Years experience with technical implementations/projects
• Microsoft Office 365 (administration, maintenance, migration, and tenant design)
• Advanced Networking Proficiency (Firewalling, security, switching, VLAN configuration, traffic filtering, wireless configuration and administration)
• In depth knowledge of Microsoft Server both virtual and physical instance creation and administration (recent versions, roles, AD, GPOs, shares, etc)
• Overseeing the design, development, and implementation of software systems, applications, and related products.

• Business professional appearance and communication is essential.
• Comfortability with travelling when needed in local SE Michigan area.
• Highly self motivated and directed, with keen attention to detail in a faster paced environment.
• Proven analytic and creative problem‑solving abilities that fit both client and company requirements.
• Customer oriented and ability to communicate with the clients in a clear and concise manner.
• Provide guidance and limited training with clients on how their technology works.
• Open to learning new things and remaining flexible in technology changes or processes.
• Excellent planning, documenting, and organization skills with an ability to prioritize multiple tasks.

You will not be hired, or you will not remain employed if you:

• Are lazy with documentation and time tracking
• Have an issue with over-the-top client communication
• Prefer to argue your point rather than accomplish the task
• Refuse to conform to standard processes

Southeastern Michigan based managed services provider servicing clients across all industries and of varying size and complexity.