Technical Support Analyst: Database & App Expert
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-09
Listing for:
Harris Computer
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Job Description & How to Apply Below
Harris Computer is looking for a Support Analyst to provide application support to customers in Michigan. You will answer complex questions, investigate client support issues, and conduct product training. The ideal candidate has 3+ years in technical support, excellent problem-solving abilities, and exceptional customer service skills.
The role requires strong communication skills and a proactive mindset, making it essential to quickly develop rapport with clients. A BS/BA degree in a related field is required, with experience in taxation software preferred.
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