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Customer Service & Technical Support Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-11
Listing for:
IDville
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
IDville is hiring a full-time Customer Service & Technical Support Representative to assist customers with printers, software, and related technical solutions. You will troubleshoot problems by phone, email, chat, and in our ticketing system, and coordinate loaner printers.
You will build product knowledge in a team-focused, continuous-learning environment and help customers reach timely, positive outcomes while maintaining strong communication and organizational skills.
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