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First-Line IT Support Specialist; Service Desk

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Aunalytics
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: First-Line IT Support Specialist (Service Desk)

Aunalytics in Grand Rapids, MI seeks an entry-level IT Support professional to handle Level 1 support for a range of technologies, including workstations, servers, printers, and networks. You will document issues, escalate to Level 2 when appropriate, and assist with disaster recovery and basic security tasks.

Ideal candidates have a HS diploma, strong typing skills, good communication, and the ability to multitask in a fast-paced environment.

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