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First-Line IT Support Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-15
Listing for:
Hirebridge
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Hirebridge is seeking an entry-level IT Support professional to handle Level 1 support across workstations, servers, printers and networks. You will log incidents, document issues, and coordinate with Level 2 resources when needed.
The role emphasizes strong communication, teamwork, and basic technical knowledge to ensure prompt incident resolution and client satisfaction. Prior exposure to Connect Wise is a plus.
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