IT Operations Intern: Networking & Project Support

Information Technology Intern – Fall Internship (Day Shift, United States)

Summary:

This position supports the day‑to‑day operational needs of the Mary Free Bed IT Department and provides support to project‑based tasks. The intern will gain experience and knowledge in an enterprise IT environment.

• Assist with installation and/or maintenance of physical networking infrastructure.
• Analyze existing processes and recommend solutions that improve efficiency.
• Support IT asset inventory management and hardware deployment projects.
• Assist with project management functions.
• Validate IT solutions/project deliverables.
• Create and maintain technology documentation for internal and external audiences.
• Perform additional duties as assigned.
• Demonstrate excellent customer‑service skills, teamwork, and discreet handling of confidential information.
• Contribute to quality‑improvement efforts and promote patient/family satisfaction.

• Completed coursework in information technology.
• Junior or senior‑level student at an accredited college.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Effective verbal and written communication skills.
• Ability to explain complex technical concepts to technical and non‑technical audiences.
• Strong initiative, responsibility, multitasking, attention to detail, ability to meet deadlines and adapt quickly.

• Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time).
• Lift, carry, push, pull up to 35 pounds occasionally.
• Sit for extended periods (1/3 to 2/3 of the time) with brief walking or standing.
• Use keyboard frequently (1/3 to 2/3 of the time).

20–40 hours per week for a 10–12 week period. This is a 12‑week unpaid internship. A monthly stipend may be offered to cover lodging, meals, and transportation. Interns receive formal evaluations mid‑term and at the end of the internship. The internship does not provide a pathway to permanent employment.