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Hybrid IT Support Specialist - End-User & Resolution

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: CFS
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid IT Support Specialist - End-User Help & Resolution

CFS in Grand Rapids, MI is seeking an IT Support Specialist to provide primary assistance for hardware, software, network access, security, printers, and conference room technology. Support requests come via phone, email, chat, walk-ins, or the portal and must be logged and tracked.

You will diagnose issues or escalate as needed within a professional services environment. The ideal candidate has strong technical support and customer service background, with experience in a small department or

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