Frontline IT Help Desk Specialist (Level 1–2
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-04
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Madeira Networks in Lansing, MI is seeking a Help Desk Specialist to provide front-line technical support for local clients. You will handle level 1 and 2 issues, document solutions, and help maintain service quality while learning networking systems, servers, and email infrastructure.
The role requires at least 2 years of help desk experience, strong English communication, and familiarity with Active Directory and Microsoft 365 tools.
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