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National Tech Support Specialist: Complex Diagnostics & Onsite Help
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-22
Listing for:
Stiles Machinery
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Stiles Machinery seeks a National Technical Support Specialist to diagnose and resolve complex issues across Woodwop software, hardware, and machine operations. This role serves as a second-level support resource for customers, FSRs, and internal teams, with on-site visits as needed.
Responsibilities include troubleshooting software, coordinating with manufacturers, documenting cases, and ensuring timely resolution.
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