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Frontline IT Helpdesk Technician & Dispatch Coordinator
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-01
Listing for:
Hirebridge
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Hirebridge in Grand Rapids, MI is seeking a first-level IT support specialist to handle service requests related to workstations, servers, printers, networks, and vendor software.
You will assess issues, document details, and escalate to Level 2 according to SLA guidelines. You will coordinate with IT teams to deploy resources, update clients, and maintain Connect Wise records. Strong communication and multi-tasking are essential in a fast-paced environment.
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