More jobs:
Business Systems Analyst
Job in
Grand Rapids, Kent County, Michigan, 49508, USA
Listed on 2026-09-06
Listing for:
CFS
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
Compensation: $50,000 - $60,000 (20% Bonus Target)
Benefits: Medical, Dental, Vision, FSA, 401k w/match
Job Type: Permanent | Direct-Hire
No Sponsorship Available
Job Overview – Business Systems Analyst:
The Business Systems Analyst will support and optimize core business applications, including ERP, CRM, and related systems. This role will partner closely with Finance and cross-functional teams to maintain system integrity, improve business processes, support end users, and drive system enhancements. The ideal candidate is analytical, organized, technology-focused, and passionate about process improvement.
Key Responsibilities of the Business Systems Analyst:
- Support administration and maintenance of Rootstock ERP.
- Assist Finance with ERP management, reporting, and system enhancements.
- Maintain data accuracy and integrity across business systems and databases.
- Identify process improvement opportunities and recommend solutions.
- Lead and coordinate system-related projects across multiple departments.
- Perform data entry, system updates, and user administration tasks.
- Troubleshoot software and system issues and coordinate resolutions.
- Assist with CRM, content management, e-signature, and lead management platforms.
Qualifications of the Business Systems Analyst:
- 1-3 years experience working in a professional business environment, preferred
- New grads acceptable pending degree and certifications
- Bachelor's degree in computer science, information technology, or similar field, preferred.
- Salesforce Administrator Certification or Salesforce experience preferred.
- Experience supporting ERP, CRM, or other business systems.
- Experience with Rootstock or Salesforce is required
- Familiarity with Box, Box Sign, Zuant, or similar platforms, preferred.
- Strong analytical, problem-solving, and organizational skills.
- Ability to assess complex business challenges and develop effective solutions.
- Excellent communication and cross-functional collaboration skills.
- Self-motivated with the ability to learn new technologies quickly.
- Strong customer-service mindset and ability to support users of varying technical skill levels.
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