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IT Help Desk Technician: End-User Support & Troubleshooting
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-05
Listing for:
Fox Motors
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Fox Motors is seeking an IT Help Desk professional in Grand Rapids, MI to ensure smooth computer operations for end users. You will handle end-user requests via phone and work orders, document details, and resolve issues using diagnostics and knowledge bases.
The role requires familiarity with Windows, macOS, and Ubuntu Linux, strong communication and documentation skills, and the ability to create helpful articles for users.
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