Interpreter; Part-Time

Evening Shift (United States of America)

Hours:

Part‑Time, 20 hours p/week;
Monday - Friday 3:00pm to 7:00pm Compensation based on experience, starting from $23.45.

We have the great privilege of helping patients and families re‑build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Restoring hope and freedom through rehabilitation.

At Mary Free Bed, we take pride in our values‑based culture:
Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter‑disciplinary approach and a top team of professionals create ever‑changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co‑workers can be trusted to make the right decision for our family, patients, staff, and community.

A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Performs Spanish certified medical interpretation and translation between medical staff, patients and families. Coordinates the provision of certified medical interpretation and translation services for all rehabilitation hospital service lines.

• Adheres to the NCIHC (National Council of Interpreters in Health Care) Code of Ethics.
• Assists with scheduling and other tasks during downtime.
• Understands and communicates to staff the proper use of interpreting services and tools.
• Knows how to use and locate interpretation tools (iPad, phones, etc.) that the hospital service lines use to ensure communication needs of our patients are being met.
• Maintains or exceeds productivity expectations.
• Maintains policies and procedures related to interpreter and translation services.
• Follows the Mary Free Bed Standards of Behavior.
• Uses all technology available to meet the interpretation needs of the patients for all hospital service lines.

• Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members.
• Consistently promote teamwork and direct communication with co‑workers and deal discretely and sensitively with confidential information.

• Contribute by identifying problems and seeking solutions.
• Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

• Demonstrated ability to interpret for multiple medical disciplines for patients/families from English to Spanish and vice versa.
• Two‑year associate’s degree in Business, Finance, Health Care and/or a minimum of two years of experience in both professional and hospital interpreter services.
• Completion of a 40‑hour healthcare interpreter training class.
• Competency in Microsoft Office Suite and ability to quickly adapt to new technology.
• Able to work independently at a high level of efficiency.
• High emotional intelligence to manage dynamic social interactions.
• Detail‑oriented.
• Highly organized to handle multiple tasks throughout the day.
• Outstanding written and oral communication skills, understanding and effective use of both verbal and non‑verbal communication.
• Ability to assist with daily interpreter reports to assure coverage and prevent double‑bookings/late cancellations.
• Maintain the highest standards of honesty, integrity, and proactive communication.
• Active listening skills, ready availability, and high visibility.
• Proactive and ongoing personal skill development.

• Ability to obtain CCHI certification within 1 year of employment.