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Bilingual Dispute Analyst (Spanish/English) – Intake & Resolution
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-06
Listing for:
Fifth Third
Full Time
position Listed on 2026-08-06
Job specializations:
-
Language/Bilingual
Banking & Finance, Bilingual -
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Fifth Third Bank is seeking a Bilingual Dispute Intake Analyst in Grand Rapids, MI. The role requires handling inbound calls to file disputes or check status, with English and Spanish fluency and adherence to UCC, Reg E and Reg Z rules.
You will research disputed transactions and de-escalate customer concerns while balancing risk and service. Ideal candidates have 1–3 years in disputes or banking, strong analytical and communication skills, and the ability to work under regulatory deadlines.
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