Shipping Clerk

The Shipping Clerk supports the daily shipping workflow by performing accurate staging, labeling, scanning, scheduling, and loading activities for outbound shipments. This role ensures customer‑specific shipping requirements are met and that outbound flow runs smoothly, efficiently, and on time. The Shipping Clerk must demonstrate strong attention to detail, technical proficiency in shipping systems, and a process‑driven mindset to maintain accuracy and improve operational flow.

• Execute Daily Shipping Operations Across Multiple Customers – Own the end‑to‑end shipping workflow for multiple customer accounts, ensuring all outbound freight—parcel, LTL, and full truckload—is processed accurately, efficiently, and in alignment with each customer’s routing, labeling, and documentation standards, both domestic and international.
• Maintain High Accuracy in Documentation & System Transactions – Prepare and verify bills of lading, labels, packing slips, invoices, and audit sheets. Ensure all shipping information is correctly entered into ERP systems, carrier portals, and customer‑specific applications.
• Perform Staging, Weighing, Scanning, and Loading Activities – Accurately stage outbound orders, weigh skids, scan items or pallets, and prepare loads for pickup. Ensure safe and correct loading practices that protect product integrity and meet carrier and/or internal requirements.
• Conduct Required Audits and Quality Checks – Perform shipment audits, document audits, and load verification checks as required. Confirm product accuracy, proper labeling, correct quantities, and alignment with outbound documentation.
• Operate and Troubleshoot Shipping Systems – Use shipping portals, carrier tools, label generators, handheld scanners, and ERP systems with high technical proficiency. Identify and resolve common system issues and elevate appropriately when necessary. Investigate and resolve shipment discrepancies, missing items, mislabels, and routing conflicts. Communicate promptly with relevant employees when issues impact outbound flow.
• Maintain Flow Awareness and Prioritize Work Intelligently – Understand how each shipping activity affects the larger outbound schedule and proactively prioritize tasks to prevent bottlenecks, truck delays, and congestion in staging lanes.
• Collaborate Across Shipping, Receiving, and Production – Coordinate with receiving, material handlers, customer service, team leads, and production teams to ensure materials are available, issues are resolved quickly, and shipments depart on time.
• Maintain a Safe, Clean, and Organized Work Area – Uphold 5S standards in shipping lanes, maintain equipment cleanliness, complete daily checklists, and ensure the safe operation of forklift equipment.
• Contribute to Process Improvements – Follow processes and proactively suggest improvements to labeling, routing, auditing, load prep, and documentation standardization. Participate in continuous improvement initiatives.
• Participate in Cross‑Training & Provide Backup Coverage – Gain competency across all customer workflows and provide operational coverage during absences or volume spikes to maintain consistency and flow across the department(s).
• Other Duties as Assigned – Support additional tasks as needed to ensure business continuity and operational success.

• High school diploma or GED required.
• Preference will be given to candidates with 2+ years prior experience in transportation planning and freight management in a manufacturing setting.
• Good judgment related to safety, quality, cost and delivery of parts, processes and product.
• Problem‑solving ability to reduce errors, improve quality and delivery.
• Basic math skills and the ability to read and write legibly.
• Willingness to work frequent and short‑notice overtime, including Saturdays, and to work any shift as needed for training and problem solving.
• Excellent attendance, above‑average computer skills, and capability to instruct operators.
• Self‑starter who works efficiently under minimal supervision.
• Previous experience in warehousing and/or shipping preferred, with experience using ERP systems.
• Forklift certification (or willingness to obtain).
• Strong communication and organizational skills.
• Proficiency with Syteline software and inventory systems is a plus.

The employee is regularly required to stand, walk, lift up to 50 lbs., and judge distance and height.

The noise level in the work environment is usually moderate.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer