Order Fulfillment Summer Intern

General Information

Country: USA

State: Michigan

City: Grand Rapids

Office

Location:

901 44th Street SE - - - Grand Rapids
-Michigan -

Date posted: 04-Sep-2026

Business Function: Customer Service

Position Type: Intern

Who you are:

You're someone who enjoys connecting the dots between people, processes, and customer needs while solving real business challenges. You are interested in learning how supply chain, manufacturing, logistics, and customer support teams work together to deliver an exceptional customer experience. You're looking for an internship where you can build your professional network, gain exposure to multiple areas of operations, and make a meaningful impact through project-based work while developing your communication, problem-solving, and business skills.

• Competitive compensation and meaningful work that provides hands‑on experience while helping you grow your skills and explore your career interests.
• Housing and relocation support for eligible interns, making it easier to focus on your experience and make the most of your summer with Steelcase.
• Wellbeing resources designed to support you, including access to our Wellbeing Hub, onsite health services at our Grand Rapids headquarters, and additional wellness offerings throughout the year.
• Continuous learning and development opportunities through professional development sessions, networking events, and exposure to leaders across the organization.
• Mentorship and connection opportunities that help you build meaningful relationships, expand your network, and gain insights from experienced professionals across Steelcase.
• An inclusive culture where everyone belongs, fostering an environment where people feel valued, respected, and empowered to contribute their unique perspectives.
• The opportunity to make a lasting impact through work that helps create better experiences for people and supports Steelcase's commitment to a more sustainable future.

You will be part of a collaborative Global Order Fulfillment Network that serves as a primary point of contact for Steelcase dealer partners regarding active orders. Our team works across operations to help navigate complex processes, deliver an exceptional customer experience, and support effective operational performance. This role offers the opportunity to build relationships across the broader operations organization while gaining exposure to supply chain, manufacturing, logistics, and customer support functions.

• Supporting Order Fulfillment Consultants with day-to-day activities that help ensure a positive customer experience.
• Navigating supply chain, manufacturing, logistics, and delivery processes to better understand the end-to-end order fulfillment value stream.
• Collaborating with cross-functional teams across operations, including logistics, materials planning, scheduling, and manufacturing partners.
• Analyzing processes and identifying opportunities to improve efficiency, effectiveness, and customer outcomes.
• Contributing to a key summer project focused on solving business challenges or enhancing existing processes.
• Utilizing tools such as Microsoft Excel, SAP, Smartsheet, and Steelcase systems to support business objectives and project work.
• Presenting recommendations, project updates, and learnings to leaders and stakeholders while strengthening professional communication skills.

• Must be graduating Winter 2028 or Spring 2029.
• Pursuing an undergraduate degree in Business, Supply Chain, Communications, Logistics, Business Analytics, or another related field.
• Actively enrolled in a degree-seeking program at an accredited college or university throughout the duration of the internship.