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Maintenance Program Manager
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-02-12
Listing for:
Jones Lang LaSalle Incorporated
Full Time
position Listed on 2026-02-12
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
* * Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.*
* * Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly.*
* * Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.*
* * Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.*
* * Facilitate work order management for maintenance team and vendors.*
* * Enforce all Company policies and safety training requirements.*
* * Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.*
* * Support the Client in the implementation and execution of short and long-term projects*
* * Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.*
* * Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.*
* * Strong interpersonal skills and problem-solving ability*
* * Excellent verbal/written communication and presentation skills*
* * Working knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types.*
* * Proven record of providing excellent internal and external customer service*
* * Knowledge of standard business and accounting practices*
* * Time Keeping Management*
* * Advanced computer skills with emphasis on Excel and possess the ability to analyze data*
* * Strong organizational, management, and supervisory skills*
* * Experience in matrix management organization desirable*
* * Demonstrated ability to develop successful relationships with and influence customers, both internal and external.*
* * Work experience in Facilities Management with management/technical emphasis*
* * 5-7 years industry experience required either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment
* At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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