Inflight Supervisor - GRR

Inflight Base Supervisor - GRR

Inflight Base Supervisors are responsible for Inflight operations for their assigned crew domicile(s). They play a pivotal role in ensuring the Inflight Departments operational excellence, safety, and customer service standards. The Supervisor leads and manages our Flight Attendants while fostering a culture of accountability, compliance, and performance excellence.

Visa Sponsorship Available:
No

• Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
• Education:
  
  Associate's Degree in a related field or equivalent experience.
• Years of
  
  Experience:
  
  Minimum one (1) year as a flight attendant, two (2) years managing people, and one (1) year managing in a union environment.
• Valid/Unexpired Passport Book:
  Yes. Valid/Unexpired Driver's License:
  Yes.
• Must pass Allegiant Flight Attendant Training and maintain currency.
• English proficiency to read, write, and speak, and to understand instructions, directives, ensure safety, and interact with customers.
• Federal Aviation Regulations (FARs) knowledge.
• Proficiency with Microsoft Office Products.
• Willingness to travel as required.
• Effective communication with a dispersed workforce.
• Ability to handle a large internal and external client base.
• Work autonomously with minimal supervision.
• Conflict management with ease and comfort while establishing rapport and achieving results.
• Maintain confidentiality of sensitive information.

• Open to feedback for performance improvement.
• Excellent interpersonal skills to work with diverse staff members, customers, and interface with other departments.
• Strong leadership skills and ability to make strategic decisions under pressure.
• Team player who supports, motivates, and promotes the team, demonstrating a strong work ethic, positive attitude, and role-model behavior.
• Ability to work on special projects for further development.

• Lead initiatives to achieve on-time performance goals set for the base/region.
• Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed.
• Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions.
• Coach and develop flight attendants to reach and exceed expected performance levels.
• Conduct fact‑finding and investigation meetings; accountable to timely and accurate grievance processes.
• Hire and terminate Flight Attendants.
• Promote safety and compliance with all regulatory and company requirements.
• Understand key base and department metrics and performance indicators relative to departmental performance.
• Conduct delay investigations and collaborate with other departments to improve on-time performance.
• Perform Flight Attendant ramp checks and observation flights as required.
• Communicate customer experience metrics while supporting initiatives to improve them.
• Interpret contract language as it pertains to day‑to‑day operations.
• Maintain accurate employment files of Flight Attendants.
• Effective verbal and written communication skills.
• Serve as company/department representatives and liaisons at the local level with internal and external customers.
• Ensure direct reports understand and apply our Customer Commitment and customer service standards in their daily responsibilities.
• Model Allegiant's customer service standards in personal actions and leadership direction.
• Other duties as assigned.

The physical demands and work environment described here are representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.

May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days…