Manager, Management

Posting

Location:

Ada (Grand Rapids), MI

Requisition

Department / Division: US Benefits / Human Resources

Salary Grade:

Salary Range $127,000 - $157,000 per year, plus annual bonus

Location:
Ada, MI (For this role, you will be expected to be in the office Monday
- Thursday. Additional days may be required based on business needs.)

We are seeking aUS Benefits Managerto lead the strategy, operations, compliance, and continuous improvement of our US health, welfare, disability, and absence management programs. This role is critical in shaping how we design and deliver benefits that support employee health,well-being, productivity, and engagement, while ensuring market competitiveness, cost-effectiveness, and alignment with our Total Rewards strategy and business goals.

The US Benefits Manager oversees a comprehensive portfolio of programs, including but not limited to:

Medical,prescription,dental, and vision plans

Life insurance and income protection

Paid time off, absence, and leave programs

Ancillary and voluntary benefits

Legacy and retiree benefit plans

This role collaborates closely with HR, Payroll, Legal, Finance, Corporate Risk, andmanyexternal vendors to ensure seamless delivery and exceptional employee experience.

Lead the design, administration, and ongoing evaluation of USHealth and Welfarebenefit programs.

Ensure compliance with all federal, state, and local regulations across health, welfare, disability, and leave programs.

Oversee vendor relationships, including performance management, contract negotiations, and service delivery.

Manage financial modeling, cost projections, and trend analysis to support strategic planning.

Drive employee communications, including program updates, guidance materials, and issue resolution.

Lead disability, leave, and workers’ compensation program execution in partnership with internal and external stakeholders.

Implement process improvements, systems enhancements, and cross-functional integrations.

Support team development, operational excellence, and continuous improvement within the Benefits function.

BA/BS in Business Administration or related field

10+ years of relevant experience in US benefits, health & welfare programs, disability/leave, or related Total Rewards areas

Deepexpertisein US employee benefits programs (health, prescription, disability,timeoff, workers’ compensation)

Strong understanding of federal and state regulations (ERISA, ACA, HIPAA, FMLA, ADA, USERRA, etc.)

Experience aligning benefits strategy with broader Total Rewards and business objectives

Proven ability to design, implement, and administer benefit plans and policies

Demonstrated leadership experience, including developing staff and building capability

Strong operational knowledge of benefits administration, compliance, and plan governance

Experience managing insured andselffundedplans, including cost and risk management

Strong background in vendor and contract management, including RFPs and renewals

Strategic, conceptual, and analytical thinking with a drive for innovation and process improvement

Strong leadership and influence skills across teams, leaders, and external vendors

Excellent communication and presentation capability, including simplifying complex data

High-levelproblemsolving,decision making, andissueresolutionskills

Strong cross-functional collaboration and relationship-building

Effective project leadership, including planning, execution, and risk management

High attention to detail anda commitment to operational excellence and accuracy

Commitment to continuous learning and staying current on industry trends

Effectivechangemanagement and communication skills for transitions and program updates

• CEBS, CBP, SHRMCP/SCP, or CCP certification
• Experience managing self funded plans and working with claims data or stoploss strategy
• Strong vendor governance experience (SLAs, scorecards, escalations)
• Experience with HRIS platforms, benefits administration systems, and file feed management
• Background in integrated disability and leave administration or ADA accommodations
• Experience…