Manager, Strategy & Operations, Corporate Affairs

Manager, Strategy & Operations, Corporate Affairs

Acrisure is a global fintech leader that empowers millions of businesses and individuals with cutting‑edge technology and top‑tier human support across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

The Manager, Strategy & Operations, Corporate Affairs plays a critical role in supporting the operational effectiveness, planning, and execution of initiatives across the global Corporate Affairs function. Reporting to the Director, Strategy & Operations, Corporate Affairs, this role ensures that processes, systems, and operational routines run smoothly and that Corporate Affairs leadership has the structure, support, and visibility needed to deliver against strategic priorities.

• Support day‑to‑day operations of the Corporate Affairs department, including budget tracking, vendor coordination, purchasing processes, and operational reporting.
• Maintain department operating rhythms (meeting cadences, planning cycles, review processes) and ensure timely follow‑through on action items.
• Oversee creation and maintenance of frameworks, templates, dashboards, and documentation used across Corporate Affairs.
• Support major projects when extra support is needed, requiring strong communication skills, especially writing.
• Assist with budget management for the Corporate Affairs team.

• Manage cross‑functional projects and initiatives from planning through delivery, ensuring clarity of scope, roles, timelines, and outcomes.
• Monitor progress, identify potential risks or barriers, and elevate issues appropriately to the Director.
• Coordinate with functional leads to ensure alignment, consistency, and timely completion of project milestones.

• Assist with annual planning, quarterly reviews, headcount and budget planning, and other operational cycles for Corporate Affairs.
• Support preparation of presentations, briefing materials, and reporting for senior leadership.
• Maintain visibility into team priorities to drive alignment and resource allocation decisions.

• Serve as a point of contact between Corporate Affairs and internal partners (HR, Finance, Legal, IT, Operations) to facilitate workflows and resolve issues.
• Support coordination of enterprise‑wide campaigns, initiatives, and communications that require multi‑team collaboration.
• Help ensure consistent processes, messaging, and execution standards across Corporate Affairs sub‑teams.

• Track key performance indicators and operational metrics, providing regular reporting and insights.
• Identify opportunities to streamline workflows, strengthen governance, and enhance operational efficiency.
• Drive continuous improvement by documenting processes and recommending enhancements.

• Support onboarding, training, and engagement activities for the Corporate Affairs team.
• Partner with the Director to reinforce team norms, operating models, and expectations.
• Help coordinate town halls, offsites, and department‑wide communications.

• Operational Discipline:
  Drives structure, organization, and consistency across a dynamic department.
• Project Management:
  Leads complex initiatives with clear scope, plans, and accountability; strong organizational, analytical, and planning skills.
• Collaboration & Influence:
  Works effectively across stakeholders and builds trusted relationships.
• Strategic Execution:
  Understands organizational priorities and aligns work accordingly.
• Communication:
  Clear, concise communicator who can synthesize information effectively.
• Analytical
  
  Skills:
  
  Interprets data, connects insights, and recommends improvements.
• Proactive Problem‑Solving:
  Anticipates challenges and takes initiative.
• Confidentiality & Sound Judgment:
  Trusted to manage sensitive information responsibly.

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.
• 5+ years of experience in project management, operations, PMO, or business management roles.
• Proven experience developing…