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Call Center Manager: Lead, Coach & Optimize CX
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-07
Listing for:
Bath Planet
Full Time
position Listed on 2026-07-07
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Bath Planet in Grand Rapids, MI, is seeking a Confirmation Call Center Manager to oversee daily operations and lead a team of Call Center Representatives. The role requires previous management experience and strong leadership skills. You'll be responsible for managing schedules, ensuring customer satisfaction, and achieving departmental goals.
The company offers an annual salary ranging from $55,000 to $75,000, along with benefits including dental insurance, paid vacation, and professional development opportunities.
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