Grand Rapids Kroc Center Assistant Membership Director
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-22
Listing for:
The Salvation Army USA Central Territory
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Administrative Management, Event Management & Planning
Job Description & How to Apply Below
Position Summary:
The Welcome Desk Supervisor provides oversight of welcome desk personnel, building supervisors and daily operations. Responsibilities include implementing and adhering to cash control procedures, ensuring excellent customer relations, facilitating clear welcome desk communication, and overseeing building supervisors.. This position also serves as Manager on Duty during weekday afternoons.
- Supervise welcome desk Leads and Attendants
- Recruit, hire, train, evaluate, schedule, and supervise welcome desk Leads and Attendants, assuring sales and customer service goals.
- Initiate disciplinary action by presenting oral and written warnings to Membership Manager prior to meeting with employees.
- Supervise Building Supervisors
- Oversee building supervisors, ensuring proper staffing for opening and closing the facility
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